really interacted with the AML Americas staff in recent years other than an email or two with Matthew Clarke who is now the PR and Brand manager and whom I've always found very helpful. On the other hand, the recently appointed Americas president (Ms. Schwab) has literally once written back to my inquiry and never since, my communication with Mr. Jenkins who was her predecessor was always close to instant. I empathize with your service concerns, I now drive an old Toyota truck
. Cheers, Filip