MichaelC
[AP Moderator]
22119
Thank you for this post.
I love the watch of course; it haunts me a bit.
But the key here is the customer service. You are correct; no brand is exempt from these sorts of issues. Especially with new movements and designs. I can think of a good handful of other brands that have had similar issues in recent years. I think the course of action for this sort of timepiece was absolutely correct by Chopard.
Please, add more photos of this watch in the future 
Thank you Chopard for the excellent aftersales service.
Hello all, Just to share my experience. Got my EoT about 2.5 months ago. After two weeks of usage of the watch, I noticed that the watch was not realising its 60 hours of power reserve and needed more frequent windings. When I first bought the watch, I ob...
Congrats Sc on your L.U.C EoT!
Hi SC You brought up a very important point which many do not know or even aware of it till 'issues' occur. Definitely, we wish watches we newly purchased should be performing fine all the way till the next servicing period. However, as you mentioned, iss...
A pic for you ...
in case you wonder about the weight of your L.U.C EoT Kong In case you may be keen to view the 2011 variations : chopard.watchprosite.com...
Hello.
Thanks for your kind words and sharing the posts. Have seen the 2011 EoT in the metal.The white edition is definitely for the ladies. For the black edition, my wife and I couldn't agree what the exact colour was... khaki, grey, olive drab or charcoal. Ver...
Thanks for your thoughts and inputs ...
Hi SC Appreciate the inputs from your wife and you about the new EoT models Those are valuable insights from the owner, thanks SC. It is great that watches could be worn by both. I think you have mentioned an important point about the quick-change for str...
Fastactic! Another case of Chopard backing up its products post sale!
Benchmark setting after sale service!
Wonderful and congrats!
... my fav Chopard LUC for the moment..... Congrats! Very assuring. Ken
Thank you for this post.
I love the watch of course; it haunts me a bit. But the key here is the customer service. You are correct; no brand is exempt from these sorts of issues. Especially with new movements and designs. I can think of a good handful of other brands that have ha...
More pics
Thanks Arthur, KIH and MichaelC for your responses. Here are a few more photos. Back. Hope you can see the race tracks. The generic LUC Tourbillon box with the loupe. The hole on the right is for the winding crank which doesnt come with this model....
Awesome! Glad to hear this story!
Service excellence, from Chopard. Wished all companies were as good as this one!
EoT is confusiing
Dear thumper, First, Congratulations on your watch and the nice report of good service. It is important to also record after-sales experiences on this forum and not just praise the watch beauty. I was confused for a while that you used "EoT" until I reali...
It tricked me as well!
I thought "equation of time" until I saw the photos. So I googled "Chopard eot" and remembered the real name.
Oops sorry for the confusion.
Pardon my ignorance on the misuse of the acronym EoT. Will spell it out in full next time...
Hey! No worries: make up your acronym
thumper, No worries mate! Don't apologise and no need to s-p-e-l-l it out. Use a new acronym. Make up your own. Use E-1 for Engine One if you like. It's more 'racy' to use numbers, isn't it? MTF