Montblanc - Timewalker 09672 self winding problem

Timewalker 09672 self winding problem

My wife bought me a beautiful Montblanc Timewalker watch (model 09672) for christmas.

Let me start by saying that I like the way this watch looks and feels on my wrist.

From the start, I have had an issue with the watch stopping over night on the third night.

I've tried it three times with the same result. Please find my procedure below:

Monday morning (I wind the watch ~ 25 turns) and I wear the watch from 7am to 9pm everyday (Monday thru Wednesday).

On Thursday ~ 4am the watch stops on my night stand.

I am field sales person and am very active during the day: giving seminars, visiting customers, playing with my son, etc...

I wore an automatic TAG Kirium for 11 years and I never had to wind it except for times when the watch was not worn for two or three days.

I'm not sure what the normal behavior for this watch should be - I'm hoping someone can shed some light on this issue.

I've recently contacted the Montblanc store to have the watch checked to make sure it meets the Montblanc standards. It was returned to me with a clean bill of health as no problems were found.

I re-tested the watch and the problem is still there...

Should I be winding this watch every third day? I expect the watch to wind itself after 14 hours of use during the day.

Not sure what the normal behavior of this watch should be - any wisdom would be greatly appreciated...

Regards,

Frank

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Maybe.....

By: JMan : February 26th, 2012-14:46

It feels like the rotor is not automatically winding the watch. If you are able to wind it manually and it stops after two and half days, it looks like the regular power reserve. Not sure how Montblac can give it a clean bill of health. Doesn't seem right...

This doesnot sound normal

By: mkt33 : February 26th, 2012-17:28

and since your Timewalker is still under warrenty I would bring it straight back to the Montblanc AD Ask them to issue you a service report which shows your complaint on it and what their watchmaker noted during his/her inspection. You need to have some s...

Nice Montblanc gift gone in vain!

By: Frank D : March 4th, 2012-09:04

Hi Mike, The Montblanc watch was truly the nicest gift I had ever received from my wife, but I'm sad to say that it has gone in vain. We finally got a copy of the service order from Montblanc store via fax. The problem looked like it was clearly stated in...

Well, I'm glad it got resolved however the info you got

By: mkt33 : March 4th, 2012-10:10

seems incorrect If I'm not mistaken, the Timewalker model number you gave corresponds to this watch on a bracelet. I don't think it is discontinued, I see it on Montblanc online store. Perhaps you can use the funds and purchase it there. Otherwise I would...

Not exactly the same watch

By: Frank D : March 4th, 2012-10:40

Hi Mike, This is not exactly the same watch (in the same family though) - the item # is 09672. Which the stainless steel strap model with black face. Regardless, I'm not sure why Montblanc service center didn't find the problem or specify exactly what the...

I don't think so...

By: mkt33 : March 5th, 2012-07:39

It might have been easier for them to refund the money than to spend the time to sort out the issue especially if their service department gave it a clean bill of health initially... This way you are not waiting empty handed while the problem gets sorted ...