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Glashütte Original

That’s my pleasure, Bob!

 

In fact I think that when a company offers the customer a communication channel it must - it’s a business, if duty - be responsive about it.

 

As you rightly said it upsets me, since I’m proud of my JLC but can’t communicate with its manufacturer. I consider inadmissible that a company offering such a high value-added product but is not willing to give the – what I consider to be – proper attention to their customers.

 

To make a long story short, I simply can’t understand why JLC did not answer my messages that were always related to the company’s products and my interest on them.

 

Have a nice week!

Marcelo

This message has been edited by marcelo on 2009-03-08 20:30:18

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