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Glashütte Original

Your situation is, unfortunately, a little outside of . . .

 

. . . my personal experience, HengHeng.  I've had calendar problems with one of my cal 39 perpetuals before where the date would not transition over from the 30th to the 1st, but those weren't nearly as serious as the problem you're describing.  Since the synchronization between date and month has been disturbed, your only safe option is to have it inspected by a G O service center.  Btw, the problems I experienced with my first Karree perpetual were resolved under warranty, and once resolved, it ran perfectly for over three years without a hitch.  Two of my subsequent cal 39 perpetuals have been flawless in terms of calendar operation, and the other exhibited the same 'sticking' problem as my first Karree, but the service center wasn't able to replicate the problem (!), so it was returned untouched (except for an extra scratch!!).  Shortly thereafter, the watch suffered an indignity recorded several times on this forum, and was sent back for case repair and a full service; it has been a faithful companion ever since.   Cordially, Art   

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11 Comments view entire thread 

How to adjust Perpetual Calendar GO Cal 39

 
By: HengHeng : October 31st, 2009-08:03
Hi good morning GO fans, I am thrilled about all the new models GO is coming out with, the Chronometer, the Pocket Repeater, and now the Regulator... Meanwhile, I am running into some trouble with the setting of my newly acquired Senator Perpetual Cal 39.... 

Anyone could help?

 
By: HengHeng : November 1st, 2009-12:54
Would really appreciate all your GO Perpetual owners' help! Please let me know. Thanks a lot!

I am sure you will be heard

 
By: stromer : November 1st, 2009-13:07
Hi HengHeng, I am sorry I cannot help you with your problem, because I do not have any experience with a cal.39 perpetual. Our resident expert for that topic is clearly Dr. No, of whom I am certain that he will not hesitate to come to your help as soon he... 

Thanks for your kind words!

 
By: HengHeng : November 1st, 2009-13:11
Hi Martin, Thanks very much for your kind words! I am sure I'll get the help soon. This forum is one of the best I have seen on the internet, people are so nice! And yes what a weekend for Glashutte Original! Cheers,

It is in good hands

 
By: HengHeng : November 1st, 2009-14:34
Hi all, just wanted to update that Art has been so kind to take his time speaking with me about the issue. It is in good hands now. Thank you all for offering help!

Your situation is, unfortunately, a little outside of . . .

 
By: Dr No : November 1st, 2009-18:50
. . . my personal experience, HengHeng. I've had calendar problems with one of my cal 39 perpetuals before where the date would not transition over from the 30th to the 1st, but those weren't nearly as serious as the problem you're describing. Since the s... 

Thanks!

 
By: HengHeng : November 1st, 2009-20:47
Thanks again, Art! The watch is still under AD warranty, so directly or indirectly, hopefully it would allow GO experts to take a look and have it fixed. Cheers,

Did you try resetting the watch correctly?

 
By: patrick_y : November 3rd, 2009-11:10
Did you try resetting the watch correctly and doing the procedure in the correct order? Perhaps the watch-store employee simply didn't observe the proper order. Best of luck!

Thanks

 
By: HengHeng : November 3rd, 2009-19:52
Thanks! I am sending the watch to GO service center. Will update once it's fixed.

Hi, Patrick - there's a window between . . .

 
By: Dr No : November 3rd, 2009-21:22
. . . 7:00 PM and 2:00 AM in which corrections should not be made to a G O perpetual; the display of dates that don't exist is evidence that the prohibition was ignored, and the only recourse is to have it inspected and repaired. HengHeng purchased the wa... 

The fact that

 
By: Jester : November 5th, 2009-18:47
your watch showed Sep 31 where it shouldn't have and skipped Oct 31st seems to indicate an inherent problem w/ the mechanism. In case you haven't done so, I woud strongly advise you to send the watch back to factory accompanied by a letter detailing the p... 

Good point

 
By: HengHeng : November 5th, 2009-22:38
Thanks for your advice! I'll definitely follow up with timely clear communication. Art basically guided me through the whole process, and I have had both Glashutted and AD people aware of what was going on. Hopefully GO will be able to get their hands on ...