patrick_y
[PuristSPro Moderator]
33543
I can tell you that salespeople receive some training before they're put on the floor. But I can't say they retain a lot of it.
The salespeople sit through an online training that tells them the product lines, the history, and some basics about the brand, they do this at the same time they do their online sexual harassment training (sorry for the crude statement, this isn't supposed to be funny and it's not a joke). Basically the training is all on a computer and is not always taken seriously - in some countries/provinces, when you get a speeding ticket, you have to attend traffic school - and the average traffic school attendee isn't concentrating fully. Salespeople are generally not always great at learning things - very few retail salespeople were straight A students. Furthermore, school children are young, and their minds are pliable and sponge-like. They learn quickly. Adults learn a little slower. And without passion and some understanding of technical basics, it's hard to get salespeople to learn this stuff.
A local fella came out of a Lange boutique today and the boutique employee installed his strap incorrectly. And this salesperson has probably attended a thorough two week training course. So... do we blame the trainer? Or do we blame the student?
The Jeager-Lecoultre Problem - Have you watched it?
Hello all, Not particularly fan of the slightly-too-energetic-and-too-superficial-for-my-taste presenter, but this video turned up on my youtube app (I guess I watch slightly too many videos on JLC www.youtube.com I watched it and thought she was ...
Ok, so they're cheaper to buy used and the marketing hype machine has failed...?
Most of that works out just fine for me. Buy them depreciated 12-24 months later and focus on older models if you don't like the current offerings. As for "brand equity" or marketing concerns, most collectors don't need to worry about that. It's Richemont...
I see this point. A Master Minute Repeater for $45k, lots of folks loving seeing that.
There are opportunities to be had if one likes the brand.
Hi, E.
The reasons why I'm personally not as attracted to JLC as I would like to be are quite different from the ones mentioned by Britt Pearce: the lack of 'Rolex-like' entry-level models, the very dull appearance of the ads, the lack of partnership with famous...
The "JLC Problem" - A little hard to listen but worth a go.
E., you bring up an interesting discussion about JLC's current struggles and potential ways forward. The video’s four main points—lack of an accessible GADA model, pricing issues, brand recognition challenges, and identity concerns—are well-articulated, a...
I know what you mean.
I've been recording watch videos on YouTube for ten years going on eleven, and I've probably spent ten minutes going on eleven listening to YT wristwatch channels. Most are an ear sore - for too many reasons to list. Best, Tim
So you have spent 10 to 11 minutes
And that was enough to conclude that *most* are an ear sore for too many reasons to list? I like your stuff, I watch a fair number of your live shows but this sounds a tad, how shall one say, conceited? In life, not just in the watch world, it is good to ...
I second this:
“ JLC could launch a new all-purpose, under-10K steel sports watch with 100m WR, a slim case, and classic styling—perhaps inspired by vintage Polaris/Geophysic models”
It's very interesting to read the insight of someone who knows the brand much better than I do.
And what a beautiful GM Réveil! I like the Amvox too, but that Réveil steels my heart...
With all the credit in the world to Miss Pearce...
Miss Pearce is a new person in an old game. And I don't think she's fully understood the marketplace despite her number of views and rising status as an influencer would suggest. She offers no catharsis nor any revelation here in this video. Perhaps she's...
Oh, he knows.
He's all about playing JLC's strengths. And he did that fairly quite well. The problem is that it's hard to market your strengths. And the brand has been pushed so upmarket that we're in a space where they're in the right price zone, but at a zone where t...
True... was just at another Richemont brand Boutique several weeks ago to have a bracelet resized. The salespeople butchered the screws, weren't able to remove any links, and ultimately after calling the Beverly Hills Boutique...
....told me to just go to a local watchmaker (which I did and had the job done satisfactorily in a matter of minutes). I'm not sure if many of these salespeople really know what they're doing, unfortunately.
I can tell you that salespeople receive some training before they're put on the floor. But I can't say they retain a lot of it.
The salespeople sit through an online training that tells them the product lines, the history, and some basics about the brand, they do this at the same time they do their online sexual harassment training (sorry for the crude statement, this isn't suppos...
I very much agree with your analysis.
I know too little about JLC, but what you write seems to me to be very relevant.
I probably should've just focused on the last few sentences.
JLC isn't priced low enough to be a bargain and the standard product isn't good enough to be among "the best" products. Which puts it in a middling territory. A no man's land. And thus, only watch lovers really understand and appreciate the brand!
Some of the perceived issues are attractive to me.
I like that JLC is an enthusiast brand. Models like the Amvox 7, True Second, and Extreme LAB2 bring unique designs and complications at comparatively attainable prices. I would like to see an Extreme Lab 3 developed that brings the look and tech of the E...
EVERY single watch JLC creates should be available with metal bracelet
That alone will help increase market interest
True, it’s all a matter of perspective
It’s probably a good thing “influencers” don’t understand or appreciate JLC
From my perspective...
having been around the brand for 31 years, it takes real vision and emotional attachment to sell a brand with passion. Jerome Lambert, who started with JLC in '96 and then was thrust into the driver's seat when (1) Gunther Blumlein passed and (2) JLC had ...
Y'all are missing the point.
She's pretty and she's talking about watches. You're not supposed to be thinking this hard!