Patek Philippe

Patek's quality control has had some issues. The following is a video from a Hong Kong showing a brand new 5711/1R and a 5711/1A olive dial with scratches all over the hour markers especially in the latter. Start at around 3:25 and one would be shocked by... 

…into ensuring top quality watchmaking. One would think that with the skewed popularity of nautilus and aquanauts while that of its other leather strap models are only lukewarm, the brand would put more sincere efforts to better watchmaking and innovation... 

“Instead, it continues to churn out poor quality pieces” As an owner of watches from Patek Philippe ranging from the 1950s to 2021 and multiple visits to various stages of the manufacturing process, I do not recognise this statement as factual and I urge ... 

in addition to the video, also presented what I and other of my collector friends had experienced. Any and all brands may have imperfect products, but even disregarding what's in the video, there are more incidents that one would expect from Patek, hence ... 

“there are more incidents that one would expect from Patek” Here’s a fact... In 2018 Patek Philippe made 62,000 watches involving human assembly. Patek Philippe should be judged by how they deal with customers and how they respond to any issues with an in... 

including how they "deal with customers", and ensuring high standard QC is part of that

alerting us to some QC issues. Understandably Sam and you are disappointed about the problems you two had. The community is genuinely focused with such matters faced by our members. We all want what you and Sam want: better QC and improved after sale serv... 

Thank you for your suggestions.

I can sense your Patek passion and want Patek to improve👍

Having had dust first hand (visible to naked eye) with several recent Tudors from ADs, I am not at all surprised. Also heard similar stories second hand from GS.

the authenticity of the watches in the video, I can say that if the scratches are real, it is not a surprise to me. I’ve collected Pateks for over 20 years, and what I have seen over the last 10 years are shocking. My 5370P’s seconds hand was stuck and st... 

Now your argument involves the “oil leak” on the 5370 dial of another member...are you at least sure that was an oil leak?? Have you spoken to him? As far as I can tell, neither this member nor Patek have confirmed that so far. We have no problem if you d... 

As I stated, I cannot vouch for the authenticity of the pieces in the video and thanks for your warning regarding that. I've also described my unpleasant experience with my 5370P, as well as that of my friend's brand new watch's caseback that completely f... 

Is likely genuine, sold by VIPStation in Hong Kong which is pretty famous for flipping items at high price but never had complains of counterfeit products. I even knew it went for approx So instead of reflecting on the poor quality of the watch (honestly... 

Is magnified, imperfections” are bound to appear. Good thing my eyes views things as Monets! 😂

Pretty disappointing to see a Patek supporter ignoring blatant flaws and use the authenticity card. It's telling ofnthe quality of the watch and the supporters

Authenticity of the video has not been independently verified. Each of us can have a view on its authenticity. Unless and until genuine proof can be provided, let’s respect each other’s opinion. Furthermore, please refrain from making aggressive comments ... 

If you do, you’ll understand. This video just show close up on parts of a watch, not convincing to me. I like to see the whole picture that this is an authentic watch with papers, movement numbers etc first then go into the story….but of course, all these... 

…in my opinion. They can afford to be since they have such a large brand recognition.

Is that meant to be a joke? They can afford to provide lower quality than their competitors because of their higher brand recognition? I would argue the exact opposite. When you have a bigger brand name, you have more to lose and therefore you can’t affor... 

Just my opinion, though. Reasonable minds can differ. Here is the back of my VC 82172. The movement is is finished to the highest levels. It includes inside and outside corners in the anglage. Perfect concentric tracing around the escapement wheel jewel. ...  

Look at AP, the stronger the hype the more corners are cut and cost savings are captured. The stronger the brand, the more the brand itself drives the ship than the actual products. That said, I have no opinion on VC vs PP 😉

I had the fortune to be invited to visit the PP manufactory in Plan-les-Ouates in Geneva before the final buildings were fully completed. A lovely place and Mr. Stern's vision and ambition was clearly witnessed. However, the suboptimal quality control is ... 

My 5131P had a damaged golden thread ring sorrounding the enamel dial with visible dark spots, along with considerable bubbling. They did honor it and order a new dial, but the experience showed how it came with defects out of the factory that seemingly w... 

He/she needs to provide evidence of said poor quality control The video is interesting but I am not sure that it provides definite evidence as the authenticity of the 5711 is in question I have been a collector of pp ( mainly vintage but some new pieces )... 

The guy also claims that these are 100% authentic PP watches. Stating that he's seen so many watches before and won't make a mistake identifying real/fake watches.

Compare ASL and FJ Journe to the 'PP' rated modern Pateks. I see many QC problems in decoration within modern PPs as compared to other top-level brands. Look, we all know Patek is not the same quality they once were, and worse still they've been falling b... 

I personally have never had a problem with Patek quality, or their lack of responsiveness in the customer service department. Maybe I'm just lucky.

I had 2 watches that had minor problems after receiving from my AD. (1) 5976G - there was a hairline scratch on the bracelet the moment I received the watch. When I showed my AD, they claimed the plastic sealed bag may have something to do with the scratc...