scrittore
5
Rolex Quality Control???
Hello:
I have been a Rolex devotee for over 30 yrs. My three 7-30 year old Rolex watches (all different models) have been faithful in their performance and it is for that reason that two weeks ago I purchased a brand new Everose Presidential Day-Date. What a costly disappointment! Right out of the box, although the watch kept accurate time (as accurate as a Rolex can be) its power or wind reserve proved to be a problem. I had been told by Rolex New York that the watch should provide in the range of a 40 hr power reserve with a full wind but the best that I could get was 11hrs. So, back to New York it went and I am still waiting for its return. I must add that I was reluctant to send a brand new watch back to Rolex NY since the last gold watch I sent them for cleaning returned with a gnarled case.
In all, I am very disappointed and am prepared for the worst and if such occurs, I will endeavor to sell this brand new watch, never to return to the Rolex fold.
I hope that this is an isolated incident and that all of you other owners have not been in a similar place bit I fear, however, that quality control has taken its toll and that it is a sign of the times. As an example, I offer the explanation given by one of the NY technicians prior to sending my watch back to them: "... the watch has over 300 parts, it's possible to miss some adjustment ..." GREAT, but isn't that what quality control is all about???
Rolex Quality Control???
