Newt_13
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Update! Just got back from my AD
So we checked the watch there, it’s fully wounded with frozen movement, they apologies and said they will be demanding a re-pavement from VC, left the whole thing with them and they will update me after they talk to VC, I guess we will have to wait and see….
My brand new traditionnelle stopped working the first day….
Today I picked up a traditionnelle small seconds from an AD, did a few quick wind in store and the seconds was moving and looked fine, when I got home though I fully winded it and set the time, all the sudden the movement completely stopped, I am bringing...
Don’t settle for anything less than a replacement, and swift one at that.
That’s not an inexpensive acquisition by any means, let alone the emotional let-down of a new purchase not functioning properly. Hope it gets sorted out soon Hussam
Can an AD refuse to replace it?
Just curious if they are going to only offer repair, what will be my leverage? Thanks
If they refuse, then they risk losing any future business from you.
An astute AD would pass on the loss to the manufacturer.
About 30 wounds?
I stopped when I felt the resistance, the watch went on for like 10 secs and suddenly it stopped, this watch as far as I know doesn’t have hacking seconds so when the second stopped I was like wha? The movement also completely stopped
In that case it does seem to require attention
The reason I asked is that having two of them, I know the Pt version for example comes with a ‘luxury’ feel version of the wounding gearing which although velvet smooth, makes the winding requiring a comprehensive turn of the crown, for each wind. The wor...
Good to hear that, I bought it from an AD not the boutique
So I am not sure if I will get different treatment there…cheers
It is not a special case, no
I was also thinking it is bizarre, but they made me try 4 of them to demonstrate it is intended, in order to differentiate the materials/versions. So, my RG boutique edition had the ‘standard’ feel, which makes distinct sound and is quite hard/resistant. ...
Indeed, these things are not marketed, which is possibly a pity
I only found out when I enquired why the feelings between the two are different. Have a great Sunday
Sorry to hear about your new watch,..
I bought a Historique Triple Calendrier 1942 the first year that it came out. Three days later it stopped running. VC fixed it and a week after I sold it. I know this can happen with any watch manufacturer, but I must admit every time I find myself attrac...
Sorry reading about this issue.
Before you do anything, please knock the case of the watch with your finger very carefully in different places of the watch. Sometimes it helps by handwound-watches... Yours, Adam
A precise instrument
Watches are, and we talk about mechanical watches, are precise instruments. A piece with a soul. Your watch run in the shop, so no evidence it fell. At home after winding and setting the time (Why does the AD do not set the watch?)….. All my watches, not ...
Insist on replacement and do not leave the shop with anything less
I don't know about the consumer's right where you are but in the UK and Europe the consumer can get his money back within the first 30 days of a faulty item. Let us know what happens.
Sorry to hear about the new watch DOA!
I had a similar case with a Patek and a Rolex, but not DOA as soon as yours. Maybe a week after buying. It was hard to get replacements because of supply, so I let the shops send them for repair. After the repairs, I will say that these 2 watches were the...
hacking seconds?
i assume this model has the stop seconds for setting the exact time to the second if the movement worked ok in the shop and can be fully wound then i would assume that the lever that stops the balance wheel may be the problem-if you turn over the watch to...
have you read the watch manual which will advise on winding
if the model has calibre 4400 which has a power reserve of 65 hours-to fully wind would require approx 80 or more thumb roll turns of the crown when you feel resistance is normal-(as the mainspring is winding around the barrel arbor) and to keep on going-...
Update! Just got back from my AD
So we checked the watch there, it’s fully wounded with frozen movement, they apologies and said they will be demanding a re-pavement from VC, left the whole thing with them and they will update me after they talk to VC, I guess we will have to wait and se...
Updates! Just got back from my AD
So we checked the watch there, it’s fully wounded with frozen movement, they apologies and said they will be demanding a replacement from VC, left the whole thing (box and watch) with them and they will update me after they talk to VC, I guess we will hav...