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Current Henri Stern Repair Times - Official Notice
I inquired as to service times for my 5270G and received this email I wanted to share with my friends on here. They said prior to the COVID crisis, service times were at 21 weeks, slightly over 5 months.
Here is the email:
“Before we closed for the Covid-19 pandemic 7 weeks ago, we were servicing these timepieces here in New York in approximately 21 weeks. Unfortunately, we will not know what the repair time for this reference will be until we re-open and assess the situation. We will of course do everything we can to keep the repair times as short as possible.
Be well and safe.”
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5mo?
By: JF2112 : May 4th, 2020-19:24
You never had a chance of getting the 5270g serviced in 5mo. The last 5270 I had serviced took almost a year. I would, additionally, not be surprised if due to the COVID-19 pandemic your watch ended up back in Switzerland if it hasnt already.