That’s a quick way to lose customers and distasteful comment if true. Perhaps they must also consider the possibility that they have designed something a large amount of customers do not care for? Better to ask why and try understand their feedback than adopt a condescending overly defensive manner.
There are a lot of big Patek collectors and VIPs on this board and from what I have read, many here say they do not care for the product. No one here is a Patek hater I am aware of all want to like the new releases and all could give valuable feedback should they wish to hear it.