markieesq
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When Will The Watch Industry Standards for Repairs Change?
Greetings:
This was posted on another forum when a member had complained that he paid for a watch that was just released, it did not work and it was returned and held for repair for a many, many months. The brand name was replaced with question marks, because the specific brand is not important. What is important is how we have allowed ourselves to be treated.
Pardon me if the lawyer in me is showing, but I think it very unfair that when people pay $50K+ for a watch and then have it die on them a month later. And then to add insult to injury, to have to wait around and hope that Mr. ???????? will return the watch back in working order in a hurry and be understanding to your situation is very insulting and offensive to me personally.
I know that it is a new watch and I know that Mr. ???????? is a nice guy and a lead independant, etc., etc., etc. And you feel lucky to even have a watch of that standard. But you have paid enough for the watch to buy a fairly nice car!
Now imagine that you walked into a car show room and paid cash for a car and in one month, it did not work. How would you feel if the dealer told you to leave the car and we will try to have it fixed as soon as we figure out what is wrong with it? So you gave the dealer $50K+ and you are left with a memory of a watch until you get it back! Nonsense.
The dealer would be required to give you a loaner car at the very least. There are warranties and rights that consumers have. Why should those rights and warranties go out the window just because you bought a watch, instead of a car? You paid as much, if not more.
Now I know this is a site devoted to the beauty of watches and the pleasure that they give us, but the manufacturers are responsible to us when they take such huge sums of money.
Thanks for listening to my rant. I get pissed off when I read that very faithful watch aficionados are treated in this fashion.
The people who purchase first in a watch's cycle should not be punished, they should be rewarded when they help "debug" a new watch.
Sincerely - Mark
How many have considered this as an important factor when buying a watch?
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When Will The Watch Industry Standards for Repairs Change?
Greetings: This was posted on another forum when a member had complained that he paid for a watch that was just released, it did not work and it was returned and held for repair for a many, many months. The brand name was replaced with question marks, bec...
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Well, I was fortunate
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